RETURN POLICY: If you are unhappy with your order, items may be returned within 10 days of purchase. To be eligible for a refund, return items must arrive within 20 days of purchase in like-new, unused condition (i.e., no personalization of cards or envelopes [written or typed], no damage, etc.), and proof of purchase must be included. Refunds will be issued on a case-by-case basis. Email Support@LaughingCatGreetings.com for more information. Laughing Cat Greetings is not responsible for damage in transit via USPS.